Corruption in the Philippine Postal System
Wednesday
Jul 4, 2007
During my brief stint in NEDA, one of the projects I handled (to some extent) was one for the modernization of the Philippine Postal Corporation. Among the goals of the project was to make the postal system more efficient, and to lessen corruption in the system.
I don’t know what has happened to that project. Chances are, it’s still going through the bureaucratic hurdles (it’s a joint venture with the private sector after all, and these things really take years to process).
Looks like we have a long way to go. I chanced upon this post by Greg Moreno of MicroISV Philippines (one of our .com.ph bloggers) detailing some corrupt practices at the Cainta post office.
For the past 3 weeks, I’ve been sending out snail mails to Deped officials, school associations, and schools for my SchoolPad website. My mail includes 8 pages of letter-size bond papers. The cost for each mail is 23 pesos (around $0.50).The other day, one mail was returned because the addressee has resigned. OK, no problem. Except that the cost of the mail is only 14 pesos as stamped on the envelope. If not for this returned mail, I wouldn’t have known the true cost.
When you send a mail just like mine, the receiving staff would weigh your mail first before telling you the price. The price list is not posted anywhere and only the receiving staff can see the price list or maybe she acts as if there is a price list. You cannot even see the reading on the weighing scale. The 1st time, I asked for a receipt but the lady in charge politely said they don’t give receipts and that everything is OK. The reason I asked for the receipt is I want to be sure that they would actually send my mail. The 2nd time, my worry is that the price would change given that the weight and price list is virtually non-existent. The good thing is they price consistently. They also corrupt consistently.
Whenever I claim registered mail at the Quezon City post office, they always issue receipts (anyway, the PhP 35 for “customs inspection” is standard). I haven’t lost any mails yet (including ever-important AdSense and TLA checks), so the QC post office seems to be efficient and effective in doing their job.
The goings-in at the Cainta post office reeks of blatant corruption.
Can something be done about this?
I always thought you only had to stick a postage stamp onto your envelope and it will be sent to its destination. Maybe people can avoid paying over the counter and instead just buy stamps directly to avoid this kind of abuse.





Comments
Jon Limjap
July 4th, 2007 at 9:29 am
Aren’t postage stamps supposed to be your receipt for mails?
I usually insist on having envelopes weighed and then buying postage stamps for them instead of having that stamp-pad postage thingy with the arbitrary amount. If questioned, I give the lame excuse that the people I send mail to are stamp collectors
Even if you paid excess, at least you’re sure you bought something for it.
lee luna
August 21st, 2007 at 9:54 pm
I just want to know where to report grossly corrupt employees who brings EMS packages(from Japan) to our house (Pasig City). Where do I file my complaint?
Jules
June 6th, 2009 at 9:32 am
I have uncovered Manila Post office corruption. A previous parcel I sent but forgot to get it signed for…......not delievered. So I sent this parcel to my girlfriend, signed for delivery and they tried to ask 800 pesos for her to have it. When she said that is to much they dropped it to 300 pesos saying it was a customs fee…....................I would love to be there right now and have a face to face with that post office woman. Maybe she would try to charge me for that also. The poor robbing the poor. I curse such people.
J. Angelo Racoma
June 22nd, 2009 at 1:25 am
Customs fee should just be PhP 35, unless perhaps the item delivered is of considerable value.