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Everything is Overheating

Author: J. Angelo Racoma Category: Automotive, Gadgets, hardware, technology Tags: Automotive, cars, laptops, troubleshooting Views: 8184

Monday
Jul 2, 2007

Is it just me or are my gadgets deciding to overheat at the same time?

The car

Last week, I noticed my car’s temperature meter getting higher than usual. It usually maxes out at 90 degrees Centigrade when idle, but that time it was reaching up to 100 and even 110. My observation was that when the car was running, the temperature lowers, and when the car is idling (say at intersections or during heavy traffic), the needle goes up.

I checked the auxiliary fan and my guess proved to be correct. It wasn’t working. That meant the radiator gets a cooling-down effect from the onrush of air while the car runs, but there was no fan to help regulate the temperature while stationary.

The last straw was when we went for a checkup at our family doctor’s (a 1.5 hour travel from Quezon City to Manila) in moderate to heavy traffic. I had to keep an eye on the needle just to make sure it doesn’t readline (which is really, really bad for the engine as the pistons tend to bend when overheated).

So I had the fan’s motor replaced that afternoon. Cost me an arm and a leg. Okay, not really an arm and a leg, but an unexpected expense nonetheless. At any rate, what can one expect from a 10-year old car? But still, it’s a Toyota (and with a 4A-FE engine at that, which should be reliable as heck), so I expected it to be less of a hassle to maintain than other brand vehicles would be.

The laptop

The Compaq Presario V2000 laptop I bought last year had been exhibiting signs of wear externally. Its outer finish is a bit faded, particularly on the palm rest. Blame it on acidic sweat (and also sub-par paint/finishing on Compaq’s part). It still ran like a charm, though–that was until last week. I noticed that a “thermal throttling” warning had been popping up constantly, throttling down my CPU clock speed so it won’t overheat. I had a throttling utility installed after all (since being a Celeron-M it doesn’t throttle by itself via SpeedStep).

These days laptop fans aren’t on constantly, and they just turn on when increased CPU load causes the microprocessor to heat up. But I noticed a while back that my fan had not been running smoothly than usual, and that there were clunks whenever it was turning.

I realized my fan had stopped running altogether when the CPU thermal warning was constantly popping up after about 10 minutes into the laptop’s use. I turned off the throttling utility and the laptop would automatically turn off without notice–this I believe is the internal protection mechanism that the CPU uses so it doesn’t burn up when things get too hot.

I thought of opening up the machine myself to check, but I decided against it because I knew I still had a few weeks warranty left. but then I checked the receipt and realized I bought the laptop last July 3, 2006. Holey moley! That meant I had only up to July 3rd (that’s Tuesday this week) to have the laptop serviced before warranty lapsed.

I called the shop I bought it from (Complink in Megamall), but they said they still had to schedule pick-up, and lead time might be two to three weeks. I wasn’t not going to wait a month before getting my laptop back. I’m okay with parting with it for that duration (since I have the PowerBook to work/play on), but I was thinking all that transporting, storage and handlin might do harm to the computer. And they were quite vague on the handling of warranty–they said that the distributor might consider the date of pick up as the reckoning date, so in case they picked up my laptop after Tuesday it would have already been past warranty coverage.

Good thing the folks over at MSI-ECS (an authorized service center and dealer of HP/Compaq and other brands like Acer, Lenovo, etc., which Complink referred to me) were accommodating enough to say if I dropped by Monday they can give the diagnosis within a day’s time, and even fix the computer by that time if they had parts.

So I brought the Presario this noontime, and I was told I could most likely get it back within the week. I did ask for some cosmetic fixes, and they said they would have to seek HP’s authorization on that one, just to make sure it can still be considered under warranty’s coverage. I might have to wait a bit longer (which is okay with me).

So moral of the story: when buying gadgets and devices with steep price tags, be sure you have warranty. For all I know, it could be the Presario’s motherboard or CPU that was problematic, and not just the fan. That would cost a ton.

As for the car, well, it’s a car. Every car owner should be prepared to shell a few bucks for emergency maintenance. But I think I had better talk about this and other driving/auto maintenance tips over at Study Driving.

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J. Angelo Racoma is a technology journalist and blogger. See more of his blog posts here at racoma.com.ph, commentaries at racoma.net, and Twitter feed at @jangelo.
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Comments

kid

July 2nd, 2007 at 6:05 pm

you probably should’ve just brought it to the service center yourself. that’s what i did when my hard disk crashed. in the process i also had the lcd replaced as it was exhibiting bright spots.

Reply

J. Angelo Racoma

July 2nd, 2007 at 6:15 pm

Hi Kid, yes I brought it in directly. No point in going through the bureaucracy when it’s faster and easier to do it myself. MSI-ECS is one of the authorized HP service centers here. It’s located in Libis, Q.C. (near Eastwood). Contact info is 688-3556.

Reply

Alex

July 3rd, 2007 at 10:52 am

Hah! Overheating. Happened to me once in our old (former) Corolla. It does happen to decade-old cars but I’m surprised that it cost you so much. I usually go for surplus items for such items. Never had a problem with them either.

As for the laptop. Yes, warranties count. So it was nice for MSI-ECS to take your laptop in. :D Probably why I got me an ASUS with two year global warranty over other brands in the same price and specs range. Warranties are a must for power users since our machines take a lot of “abuse.”

In any case, would you know if there’s a site somewhere out there that has information on safe CPU temperatures for notebooks? I was fiddling with my laptop and found that added CPU load (like running 3D apps or games) pushes my CPU temp (running on a 1.66 Centrino Core2Duo) to 70C. Tom’s Hardware only has information on desktop Core 2s and according to that data, 70C (from an idle of 42C) is already a yellow-light case. Intel cites max temp for my processor’s at 100C but that’s boiling point!

I’m overly careful with my laptop. I know that excessive heat will shorten its lifespan and I’m pretty sure I want decent mileage on this investment. Problem is, I really don’t know what’s the safe operating temperature for my CPU. :(

Reply

J. Angelo Racoma

July 3rd, 2007 at 12:36 pm

Hi Alex,

Re the laptop, Complink would have to forward the unit to MSI-ECS anyway (or HP itself in Makati). And MSI-ECS advised me it was faster and better to send the unit in directly.

As for the car, I spent about PHP 2,000. That included parts and labor, and some cosmetic fixes (like my driver’s side door was scraping against the right front fender because both needed adjustment). On hindsight, though, I thought I could have probably had the service done cheaper elsewhere. If I had an extra fan motor (and some spare couple of hours), I could have done the fix myself.

I’m not sure about safe CPU temperatures. Usually, the BIOS defaults would give information on the acceptable levels, but I only see this on desktops.

At any rate, Centrino Duos are supposed to run cooler by design, since (1) the CPU lower down the CPU speed/voltage when the load is low, and (2) the architecture of the Core2Duo is supposed to make it run cooler (than older Pentium-Ms and even Core Duos).

Yes, excessive heat shortens not only the lifespan of the CPU and motherboard, but also the computer’s casing. Some laptops are prone to weak hinges because of heat.

Hey, my 7 year old PowerBook is still working like a charm!

Reply

J. Angelo Racoma

July 3rd, 2007 at 12:42 pm

In hindsight, too (again), when the old Mitsubishi Lancer I used to drive (1993 model) overheated, the shop’s fix was by taking out the engine’s defective thermostat.

The thermostat’s function was to open up the water flow to/from the radiator when the engine reaches a certain temperature. Being defective, it blocked the water flow, and hence the engine was overheating.

The mechanics told me I wouldn’t have problems running the car without this part because of the country’s tropical climate (it’s always hot anyway), and the engine would run cooler with a more constant flow of water from the radiator.

Total cost: PhP 75 for the service. How’s that for cheap?

Reply

Alex

July 3rd, 2007 at 5:12 pm

I e-mailed ASUS tech support about it. I’m just waiting for their reply. I just hope I don’t get any dumb reply from them. They should have that data, right?

Reply

My Name Is Daaviiiiid...

July 10th, 2007 at 6:25 pm

I hope at least you didn’t overheat, especially since it’s raining lately. ;)

Reply

justin

August 22nd, 2007 at 10:56 am

Good am J! have encountered the same problem, the only difference is that i am 3 weeks out of warranty already. damn! unfortunately, the tech support at TCA megamall where i bought my laptop said that msi already informed him it would take 30-45 days before the cpu fan will arrive that would cost a whooping Php 3400! hay, ang mahal na nga, ang tagal pa! the number you indicated above is super duper busy. am beginning to feel hopeless. and ayoko na ng compaq (hehehe). mas matibay pa yung neo laptop na binili ko two years ago at gamit ko sa bahay. the only problem it encountered is software concern. hahay! do you, by chance know other distributor/supplier of compaq aside from msi? thanks for the help dude!

Reply

justin

August 22nd, 2007 at 11:26 am

m sorry it should have been authorized service center and not distributor/supplier..

Reply

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