IBM got it right
Friday
May 27, 2005
I should have posted on this earlier, but personal circumstances got in the way. Big Blue has just published its employee blogging guidelines and policies. According to a post by IBM’s James Snell, employees themselves collaborated (on a Wiki) to draft and refine the guidelines.
Points to consider:
- Be who you are. Speak in the first person.
- Know your fellow bloggers.
- Employee blogs are not IBM’s official mouthpieces, but informal knowledge sources and points of exchange.
- Add value.
- Respect copyrights and fair use.
- Respect the audience.
- Keep secrets.
- Don’t pick fights (ok, if you choose to, do so with respect, and by presenting the facts).
- Use your best judgement.
- Don’t forget your day job!
- Keep faithful to the Business Conduct Guidelines.
Fair enough. A pretty cool concept, methinks. I
wouldn’t be surprised if other companies follow suit and perhaps model
their own blogging policies and guidelines after IBM’s.
The guidelines do stipulate that what a blogger publishes is his/her
sole
responsibility. I think this is an important point to
highlight. Official communications should be the responsibility
of a firm’s corporate communications director. Corporate blogging
is also best when done by, and identified with, individuals, hence a
more personal feel. After all, professional bloggers provide a
human face to a company. That’s the magic of it all.





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