Comments on: Max’s Power Breakfast Day: Disappointing

By: Janine Caine

Janine Caine — Fri, 27 Jul 2007 11:20:39 +0000

I had the same negative comment years back then anyway, with their pioneer branch where we usually dine because it is very memorable for the family… it is where my parents’ wedding reception took place. And they hired an annoying staff where he cleaned and arranged first the table next to us even without client waiting to that table, than to ours that we arranged the chairs ourselves. We called on his attention, but he never reacted as if he didnt hear anything. I still remember his first name, Ignacio. We called on his attention but as if he didnt hear anything. So we called on the manager to serve us instead. Next we saw, Ignacio has been putting on plates and silverwares to the tables the entire time we’ve been eating.

By: Ala Eh on Max’s Power Breakfast · Ala Eh, The Batangas Blog!

Ala Eh on Max’s Power Breakfast · Ala Eh, The Batangas Blog! — Thu, 29 Mar 2007 03:22:49 +0000

[...] it was sort of negative regarding their service.. (and some food).. (not sort of..). JAngelo was disappointed as [...]

By: J. Angelo Racoma

J. Angelo Racoma — Tue, 20 Mar 2007 08:28:40 +0000

@Alex, _I have a blog … And I’m not afraid to use it!_

@Michael, I guess establishments don’t treat non-paying clients as non-customers. But I don’t think they should set such double standards. I mean, do you treat an airline passenger differently because he’s consuming free miles? In the first place he has earned those free miles because of all that traveling done via your airline (not to mention the accumulated funds spent). In the same light, if you run a promo giving free stuff to people, then you should treat them the same as people who are paying in full, precisely because it was you who gave them that treat in the first place.

@Noemi, _sayang_, we should’ve visited Katipunan branch instead. Improptu EB _pa sana!_

@Tony, I was told that the resto/franchise management was already alerted (and possibly sent links to our reviews). As for the champorado, my mom and I did it differently. She opted to pay for the champorado, w/c cost less than half the price of the other meals, so she can avail more full-size meals free. But since I had a bunch of tickets anyway, and we couldn’t possibly consume too many full-size meals, we opted to use the coupons for a couple of orders of champorado.

By: Toni

Toni — Tue, 20 Mar 2007 08:21:50 +0000

I do hope the people that matter at Max’s get to read this. My experience with this free-pass breakfast day was satisfactory; my friends and I enjoyed the food a lot but the service was questionable. Food took forever to arrive and two times we were asked to pay for the champorado we had ordered with the breakfast pass. Uh, that totally defeated the purpose of the free pass right? The manager or whoever that guy was in long sleeves seriously need a jolt of the strongest caffeine possible.

By: noemi

noemi — Tue, 20 Mar 2007 05:36:35 +0000

well it’s probably that particular branch because katipunan’s service was excellent. Though service was a bit slow we were served according to the time we got in. Not that bad. Everyone was quite happy with their meal except they had no coffee refills.

By: Michael

Michael — Tue, 20 Mar 2007 02:35:49 +0000

What ever happened to the customer first policy? This reminds me of Connie's entry about endorsement.

By: Alex

Alex — Tue, 20 Mar 2007 00:07:36 +0000

Hehehe. Too bad for Max’s they did it to a family who blogs! Now Pinoy bloggers know of their lousy service.

I don’t know if it’s hopeless to blog about but I’ve been raring to take on government offices for their horrendous service! Hehehe.

By: J. Angelo Racoma

J. Angelo Racoma — Mon, 19 Mar 2007 19:03:16 +0000

Hmm. I wouldn’t want to get anyone in hot water. But of course I feel obliged to report the truth. I just hope management and PR firm do a better job at coordinating next time.

By: benj

benj — Mon, 19 Mar 2007 18:55:36 +0000

Twenty pesos says more than three people will get fired.

Man, it sucks that they treated you and your family like that.

By: Max’s Power Breakfast - A Review | The D Spot

Max’s Power Breakfast - A Review | The D Spot — Mon, 19 Mar 2007 15:52:06 +0000

[...] Verdict? A big disappointment! All because of the long wait, poor service, and the feeling of being singled out because we were non-paying customers. Angelo has written lengthily about this experience in his site at The J Spot, so I would not repeat it anymore. My big disappointment is more of the feeling that I failed my boys, my mother and my neighbor at that moment. I felt that had I been a paying client, my kids would not have been subject to the humiliating feeling that were being discrimated upon. [...]