Comments on: Meralco Service Sucks

By: reina daza

reina daza — Wed, 08 Jun 2011 23:23:13 +0000

Meralco service really SUCKS! i am living here in paranaque. I called meralco last night at 9: 20pm to report a meralco post na ng spark right here infront of my house. And i was given a Report No. 14531 sad to say di ko nakuha name ng Costumer Service Rep. Sa kausap ko. And i was told estimated time ng dating ng Meralco Crew is 2Hrs- 4Hrs.
Since walang tigil ang par spark ng post dito sa tapt ng house ko panay ang follow up ko sa Meralco. I talked to Cloie, Bin and Jim.
I was told by Jim at 1: 20AM that the Meralco Crew assign dito sa area namin ( MR ATUEL ) is already in Multinational Village which is already malapit na sa amin. And i was confident na papunta na ang Meralco anytime so i went to sleep. SAD to say, when i wake up at 5: 15AM this morning to follow- up what happen to my complaint eh WALANG Crew from Meralco na nagpunta kc daw di na kinaya ni MR. ATUEL according to BIANCA na puntahan ang area namin. I even talked to SAM CARBONEL na CSR Supervisor and according to her she will get back to me. Awa ng diyos it’s 7: 19AM and i never heard from her.
9: 20PM is under 2nd SHIFT nila, di daw napuntahan kasi may nauna daw puntahan ang 2ND SHIFT, so it was assigned to MR. ATUEL ng 3RD SHIFT, na di rin kinaya puntahan ang lugar namin.
OMG! nagsimula ako mag report ng 9: 20PM ( 2ND SHIFT ) napunta sa 3RD SHIFT AND TODAY IS ANOTHER DAY NA. And TODAY is another day nasa 1ST SHIFT na ang REPORT ko. I am just wondering kailan kaya dumarating ang MERALCO CREW, pag sunog na bahay namin? GRABE! ang mahal na ng binabayaran ko sa MERALCO tapos bulook na service ang binibigay nila sa consumer nila.

By: Kristine M. Espiritu

Kristine M. Espiritu — Sun, 20 Feb 2011 01:43:56 +0000

years later, ganyan parin ang service ng MERALCO. and they have the audacity to ask me (via twitter) that they would like to know my specific concern so they could address the issue. as if they dont get enough complaints about their so-called consumer care.

By: saicy

saicy — Tue, 21 Dec 2010 16:59:53 +0000

Pesteng mga magnanakaw ng kuryente yan!! di kami makatulog sa sobrang pangamba dito sa lugar namin!!!.. mga meralco check nga ng check di naman at hinuhuli!!!!! kami tuloy na nagbabayad kami ang napeperwisyo….. sana agapan na lalo na dito sa barngay namin!!!

By: melanie

melanie — Wed, 06 Oct 2010 01:14:46 +0000

Our house is located between a meralco post and a school.Ten years ago (im not really sure it is between 10 – 20) the school asked my parents if they can just pass their wire in our house because it will take time for them to build a good post for the connection of their electircity (let’s just say that they want a temporary electiricity) and my parents agreed to a temporary connection while the school is working on building their post but until now they havent build any post yet. Right now I got a family of my own got 2 years old twin daughters and I am still living here in our home.The small school had improved and got more buildings and facilities and the wire above our house couldnt supply the electicity to the school properly.The wire got broken a couple of times and live wire fell on our yard and it is moving like a snake that wants to bite anything it can reach but this wire doesnt have venom but it offers electrocution and instant death. The wire put some hole in our roof broke a bulb and put some burn marks on the walls but i dont really care much about the house, what I am really worried is that it almost fry my daughters cause they are playing just below where the wire is, thank god the lady who take care of them is fast enough to take them away before the wire fell. I filed a complaint to Meralco they said I need to get cooordinated with local officials and the school which I aslo did,I talked to our barangay officials in Bagbag II with the teacher in charge of the situation, the school said they already told about it to the Mayor of Rosario who is Mayor Nonong Ricrafrente….Monday morning I was accompanied by our Barangay Chairman, Chairman Lisama and the teacher in charge about the wire. Our Mayor said he will fix the problem and we head home. The municipal engineer visited me the following day and told me that they have no funds for the school’s new,safe and by the book post (it cost 200 thousand something) and they want me to sign a waiver instead. The waiver says that im giving the Meralco the rights to make the wire thicker and higher. It aslo gives them the right to do maintenance and repairs and anything they want without our consent. I didnt sign the waiver for me it is like the solutions they are offering to me would bring me another problem. What I want is the wire remove since it should not be there in the first place and build they’re on post. Is there any institution where can i go to so the school could get their new post? Should I go to a lawyer? What should I do? Dont give me advice like sign the waiver cause if i do that they will just do what they like to fix the problem even if it will be more dangerous for us and with that kind of waiver they wont be hold responsible for damage they can do.

By: Romeo

Romeo — Wed, 06 Oct 2010 00:04:58 +0000

meralco doesnt care about jumper and illegal connections because whatever they lost they just charge it to the consumer…

By: Jay

Jay — Wed, 22 Sep 2010 11:59:33 +0000

Whos says they are educated?

By: Jay

Jay — Wed, 22 Sep 2010 06:51:47 +0000

Yep the people who work at meralco are going to burn in hell there is no doubt about that they are weak minded easily guided by greed people. I feel sorry for them but they are making it very hard on people to survive. F*** YOU MERALCO I hope the USA forces there weak asses to make a humane price for there power sales. Especially considering this is a third world country paying more than rich countries for there shitty service. LOL thats another thing they really are a shitty service and we pay for a Godly price. I am an american and I am just visiting but yeah Meralco is close to the biggest pile of shit I have seen in a long time on this earth.

By: Mercalc-ass

Mercalc-ass — Thu, 19 Aug 2010 20:12:31 +0000

when one company monopolizes a utility then we don’t have much of a choice, do we? It would be a miracle if there will be other players but I seriously doubt that that will be happening in the next 500 years because of effing politics. I hope these suckers go down. Our bill sky-rocketed this month and we consumed less, WTF? Meralco, remember there is HELL and soon you’ll find yourself there.

By: jaime pascual

jaime pascual — Wed, 18 Aug 2010 15:00:49 +0000

tagalog na lang ang gamit kong salita para maintindihan ng lahat pati na sa meralco officers,sa aming lugar ay talamak ang pag nanakaw ng koryente lalo na sa kalookan,libis espina,paki bigyan ng pansin ito sa kadahilanan na kaming mga commsumer ay patas kung magbayad ng aming bill napaka unfair naman sa amin na nagbabayag kamin ng tama at hindi kami nag nanakaw ng inyong koryente.dito sa lugar namin brgy.16 sa may basketball court ay halos nakaw ang gamit na mga tao,walang awang paggamit na nakaw ng koryente,matapos mag raid,balik uli ang mga kawad ng koryente sa kanikanilang bahay,niwala man lang na nakulong o napatupad na batas ayon sa PAGNANAKAW NG KORYENTE.BIGYAN NAMAN NINYO NG PANSIN ITONG TALAMAK NA PAGNANAKAW NG KORYENTE.HUWAG PO SA NA KAYONG BINGI SA UASPINITO.SALAMAT SA INYONG PAG BASA.BRGY 16 LIBIS ESPINA KALOOKAN CITY,KA AWAAWA NAMAN ANG TAONG NG BABAYAD NG LEGAL.SALAMAT.BIGYAN NAMAN YON NG PAG KAKATAON ANG MGA NAGNANAKAW NG KORYENTE PARA PATAS ANG PAGBABAYAD NG KORYENTE,GUSTO BA NINYO?NA MAG NAKAW SILA O MAG BAYAD SILA NG PATAS NA KAGAYA NAMING NAGBABAYAD NG LEGAL.

By: Ritchie

Ritchie — Fri, 16 Jul 2010 01:35:34 +0000

Let me share you my experience with the kind of service from Meralco. It was during the aftermath of typhoon Basyang. Two days after the typhoon, the electricity in our village (Gatchalian Subdivision in Las Pinas) got restored except our house and 2 other houses infront of us. It was due to a busted post wire connected to our metering device. I called the Meralco call center and spoke first with AJ on July 15 at 10pm. Aj promised me that they will fix the problem in two to 4 hours. 2 hours after, I made a follow-up and I to talked with Cloe this time (July 16 at 12am) and Cloe said that the the linemen are around the Alabang Area and our neighborhood is next in line. So I went to work in Makati (I work at 1am) and then at around 6 AM, I made a follow up. I talked with Weng, JM and Michiko. They were not able to give me concrete details as to why our electrical connection is not yet fixed. They are all one and the same in telling me that our house is next. Well, what the hell. Our house was next in line since last night! In my conversation with Michicko, I started expressing my dissapointment. She told me that they have already informed the Alabang Operations regarding my concern. Since Michicko will not give me the phone number of their â€œAlabang Operations,â€ I asked her if I could to talk to their supervisor (Remel Magbalana) instead. She said yes. She placed me on hold for 15 minutes. She came back to me and said that the supervisor is currently busy engaging with another person on another line. I told her that I can wait. She placed me on hold again for 30 minutes. 3o freaking minutes. Tired of hearing the same recording over and over again, I dropped the call and called 631-1111 again. Now this time, I spoke with Christian Magbalana, who happens to be the brother of the supervisor. Now Christian wasnâ€™t able to help me at all. I asked for the supervisor again, and Christian told me he is on break. What?!! Christian, unlike Michicko and the others, gave me an idea there are more than a hundred on the list around Alabang, Las Pinas and Paranaque area waiting for their electrical wirings restored. If they told me that last night, I shouldnâ€™t have not made my hopes high. They should have said like â€œIâ€™m sorry but it would take 15 to 24 hours to fix your electrical connection. Our linemen are loaded with more than a hundred houses that needs to be fixed.â€ I am really dissapointed with the Meralco operations knowing that my fishes are dying one by one. I have three fish ponds in the house. I have one hundred japanese kois. Some of them cost like 4,000 each. Itâ€™s disheartening to see them die one by one because of no airation or oxygen. Aside from that, my wife is pregnant. She is sick most of the time due to vomiting. Itâ€™s morning sickness as they say but she vomits the whole day. Itâ€™s a good indication that the baby inside her is growing but it is not wonderful to see her in pain in a house with no electricity. Meralco sucks! Not to mention that they charged us double with electricity these past 3 months.