racoma.com.phJ. Angelo Racoma on technology, economics, writing, problogging, and getting things done

Lyndon rants that Starbucks EDSA Shangri-La seems to be hiding their courtesy cups during Fridays, when, incidentally (?), the Artists Den holds its regular meetings.

Let’s see how far this will go.  Will online postings turn off enough Starbucks afficionadoes?

I have my own gripes with a couple of cafes.

Figaro

For one, Figaro doesn’t have courtesy cups in the condiments counter, and I reckon it’s because they discourage
disallow sharing of drinks.  Imagine my dismay when I was about to
purchase a 16-ounce flavored Americano to share with my wife (she
prefers her coffee smooth and creamy; I dig it black), and the cashier
pointed out that it was against company policy for patrons to share
drinks.

Oh yeah?  Are you that high-end a cafe to discourage consumers
from taking their coffee the way they like it?  And what if it’s
for take-out?

I love Figaro’s coffees (they got great pizza too!), but this lowers my fondness for them a notch or two.

Hot Loops

Next on my hot list is Hot Loops. 
I went to their Robinson’s Galleria branch last Thursday for a donut
(sugar rush!) and an espresso.  The server confirmed with me if I
was sure I wanted an espresso, since he said it was only for a single
shot, and without sugar nor cream.  He offered their regular
brewed coffee, instead.

Now
I was taken aback with the way he made a big deal about my ordering an
espresso.  An espresso was an espresso, I thought.  So I
insisted.  And I got my shot.  I was taking my first few sips
after having walked to the other end of the mall when I started
wondering, “WTF!  Are they sure this is espresso?!?”

Hot
Loops’ espresso tasted just like drip-brewed coffee.  It wasn’t
espresso.  And it sucked!  Is this why they were so
hesitant to serve the “espresso” listed in their menu?

If I weren’t in a hurry to return to the office, I’d have gone back and demanded a refund.

Any other gripes?

• Tweet
• "&title=""">

Share: