Globe Super Duo, PLDT Wireless Landline, Bayantel Interconnection Woes
Thursday
Oct 22, 2009
To continue my saga on trying out prepaid wireless landlines, I had recently activated Super Duo on my main Globe prepaid subscription. I was very pleased that I could easily call Bayantel lines (which we have at home), in stark contrast to my PLDT Wireless landline, which can rarely connect with my home residence.
But the big issue here is interconnectivity with several networks. For one, I can rarely connect to PLDT landline numbers. This can be very debilitating, since calling PLDT landlines was okay before activation of Super Duo (since this is billed as a regular call from one’s Globe number). But after activation, you effectively lose calling capability to PLDT landlines. Rare exceptions include midnight to the wee hours of the morning. Calling during daytime? Forget it.
Another small issue is calling from Bayantel phones. You get a busy tone, and you get connected after two to three tries. No big issue if you only expect personal calls, but to business users, this can be a deal breaker.
Now I’m not sure if this is only isolated to prepaid subscriptions. I hear that postpaid users are not as badly affected. Maybe that’s the premium one gets with a postpaid subscription. But with Globe heavily marketing their prepaid services such as Tattoo, SuperDuo and the like, they better be sure they have the capacity to service demand.
The bigger issue here is interconnection among the networks. I’m aware that telcos charge each other for each SMS or voice minute. But the charging framework has changed dramatically with the introduction of “unlimited” calling schemes, like the so-called “wireless landline” capability of mobile phones. If we’re going back to the dark ages of walled-garden communications, then we’re screwed. Remember the olden days when Smart subscribers could only text to Smart, and Globe within Globe?
Maybe this is just a honeymoon phase, and things will turn out better. I’m hoping that in the long run, interconnection among telcos would normalize. Things are getting cheaper and cheaper, anyway, and maybe they need to look for alternative business models (rather than charge interconnection fees), in line with the changing trends.

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