4 Responses

1. jhay

   August 31st, 2008 at 10:11 am

   1

   You know my experience with Globe broadband. LOL

   Still, I suggest asking a few neighbors who happen to be Globe broadband customers. They would give you the best feedback on how the service is in your locality.

2. Lorie

   September 12th, 2008 at 12:54 am

   2

   Hi Angelo!

   Try MyDestiny Broadband. Really fast, zippy connection, you’ll miss it when you’re off it. At Php 1,000/month, it’s so worth your money.

   I used to clock 4MBPS in the wee hours of the morning, but of late, normal speed na rin, but it’s still much faster compared to Bayantel.

   The great part is that they actually collect your payment right from you at your doorstep, too. So it’s pretty much kick-butt service for less.

   I’ve rarely experienced downtime, too, that’s why I’m missing the service…...

   Now that I’m… Ehem. On Bayantel.

   (Their line can’t reach me where I am eh.)

   Blessings!

3. edelweiza

   September 16th, 2008 at 3:20 pm

   3

   ooopps, it’s 512 Kbps rather…

4. Jose Perez

   October 27th, 2008 at 6:53 pm

   4

   I’ve been using internet services in the Philippines for about 8 years and during that time I’ve been with Digitel, ComClark, Smart-Bro and Globe. I’ve had the top packages each have these had to offer at different times.

   In the beginning I was paying 40,000 pesos monthly for a single 512kbps connection (I had 2 of them so was getting a bill for 80,000 a month) and had to fight with their tech support guys almost daily to keep the speeds up to a level that I could work with.

   Never during the 8+ years has there been a provider that lived up to their promises and their refusal to discuss discounting their packages to a price in par with the level of service they provided was unanimous. Seems to me that over a monthly period if you average 60% of what you contracted for you should pay 60% of the bill….they couldn’t understand the logic in that.

   Globe, what a bunch! I signed up in Aug, 2008 for their 3mbps package. In the presence of the installers I immediately ran a speed test and was receiving about 1Mbps. The installer said that was normal and he has to call in to advise them to set me up at their highest level and that would take about 48 hours.

   After a couple days I called tech support and informed them about the “Concern” which they promised to fix with in 48 hours. Long story, many phone calls and a few e-mails later I gave up on Globe/Innove Communications. In talking to friends in different parts of town (San Fernando, Pampanga) their experience with the Globe bunch was exactly the same. They did send a birthday card and Jolibee coupon for my wife’s birthday however.

   I came across your blog while searching for info about Bayantel and was considering switching to them because of their ads (accessed via www speedtest net) saying that if you don’t get what they offer you they give back your money. Is this a new offer on their part? Have they made some major change that allows them to make such an offer or is it just a promo gimmick?

   I heard recently from a friend in California his ISP is offering 20Mbps packages and I can’t even get 3mbps

   God bless us, everyone (Tiny Tim/A Christmas Carol) because in this country we need all the help we can get!